Point In

  • March 22-25, 2010
  • CSC Campus
  • Blythewood, S.C.

AGENDA

View and print session descriptions.

Monday, March 22, 2010

7:45 a.m.
-
8:30 a.m.
  Grab and Go Breakfast
8:30 a.m.
-
9:30 a.m.
  Advanced Claims Web Demo
POINT IN - Staying in Compliance
POINT IN J Technical Session
8:30 a.m.
-
5:00 p.m.
  Customer Test Lab Open
9:30 a.m.
-
10:00 a.m.
  Break
10:00 a.m.
-
10:30 a.m.
  Claims Dispatch
Making Advanced Claims Fit Your Business
10:00 a.m.
-
11:00 a.m.
  Reduction of Print Within the POINT IN System
10:30 a.m.
-
11:30 p.m.
  Advanced Claims — Work Processing/Business Rules
11:00 a.m.
-
12:00 p.m.
  Agency Link Technical Session 1
POINT IN - Customer Service-Related Enhancements
11:30 a.m.
-
12:00 p.m.
  Advanced Claims - Implementing Certain Business Cases
12:00 p.m.
-
1:15 p.m.
  Lunch (on your own)
1:15 p.m.
-
1:45 p.m.
  Advanced Claims - CMS Processing
1:15 p.m.
-
2:15 p.m.
  Agency Link Technical Session 2
POINT IN - Lower IT Costs
1:15 p.m.
-
5:00 p.m.
  Architecture Roundtable
1:45 p.m.
-
2:15 p.m.
  Advanced Claims - Liability Processing
2:15 p.m.
-
2:45 p.m.
  Break
2:45 p.m.
-
3:15 p.m.
  Advanced Claims - Configurability/Supplemental Fields
2:45 p.m.
-
3:45 p.m.
  POINT IN User Interface Enhancements
3:15 p.m.
-
3:45 p.m.
  Advanced Claims - Administrative Tracking/Reserve Worksheets
4:00 p.m.
-
5:00 p.m.
  Conferences of the Future - The Virtual Conference Experience
First-Time Attendees
5:00 p.m.
-
6:30 p.m.
  POINT IN Community Event

 

Tuesday, March 23, 2010

7:45 a.m.
-
8:30 a.m.
  Grab and Go Breakfast
8:30 a.m.
-
9:30 a.m.
  Opening Session
9:30 a.m.
-
10:00 a.m.
  Break
9:30 a.m.
-
5:00 p.m.
  Customer Test Lab Open
10:00 a.m.
-
12:00 p.m.
  Development/Services Update
12:00 p.m.
-
1:15 p.m.
  Lunch (on your own)
1:15 p.m.
-
2:15 p.m.
  Customer Spotlight
2:15 p.m.
-
2:45 p.m.
  Break
2:45 p.m.
-
3:45 p.m.
  Working Groups
Advanced Claims
Agency Link
ALR
BPO
Business Analytics
Reinsurance
3:45 p.m.
-
5:00 p.m.
  Agency Link Agent Experience
Working Groups
Advanced Claims
ALR
BPO
Business Analytics
Reinsurance
6:30 p.m.
-
9:30 p.m.
  Community Event


Wednesday, March 24, 2010

7:45 a.m.
-
8:30 a.m.
  Grab and Go Breakfast
8:30 a.m.
-
10:00 a.m.
  Agency Link Roundtable Special Interest Topics - Session 1
Working Groups
Advanced Claims
Claims
Document Production/Media Management
Policy Processing
Receivables
Workers' Compensation/Regulatory
10:00 a.m.
-
5:00 p.m.
  Customer Test Lab Open
10:00 a.m.
-
10:30 a.m.
  Break
10:30 a.m.
-
12:00 p.m.
  Agency Link Roundtable Special Interest Topics - Session 2
Working Groups
Advanced Claims
Claims
Document Production/Media Management
Policy Processing
Receivables
Workers' Compensation/Regulatory
12:00 p.m.
-
1:15 p.m.
  Lunch (on your own)
1:15 p.m.
-
2:15 p.m.
  Sponsor Session
2:15 p.m.
-
2:45 p.m.
  Break
2:45 p.m.
-
3:45 p.m.
  Agency Link Customer and Product Spotlight
Working Groups

Advanced Claims
Claims
Document Production/Media Management
Policy Processing
Receivables
Technical
Workers' Compensation/Regulatory
3:45 p.m.
-
5:00 p.m.
  Agency Link Agent Experience
Working Groups
Advanced Claims
Claims
CPP
Document Production/Media Management
Receivables
Technical
Workers' Compensation/Regulatory
6:30 p.m.
-
8:30 p.m.
  Community Event

Thursday, March 25, 2010

7:45 a.m.
-
8:30 a.m.
  Grab and Go Breakfast
8:30 a.m.
-
10:00 a.m.
  Working Groups
Advanced Claims
CPP
Technical
8:30 a.m.
-
5:00 p.m.
  Customer Test Lab Open
10:00 a.m.
-
10:30 a.m.
  Break
10:30 a.m.
-
11:00 a.m.
  Connect 2010 Update
11:00 a.m.
-
12:00 p.m.
  Network Closing Session