Exceed
- April 23-25, 2012
- Blythewood, South Carolina
- CSC Office
SESSIONS
Monday, April 23, 2012
| 7:45 a.m. - 8:30 a.m. | Grab and Go Breakfast |
| 8:30 a.m. - 9:30 a.m. | Welcome, from the Series II and Exceed P&C Solutions Team Open to all Network attendeess, this session will provide an overview of the week's events. You will learn what customers have achieved during the past year and hear about key CSC initiatives. |
| 9:30 a.m. - 10:00 a.m. | Morning Break in Atrium |
| 10:00 a.m. - 11:00 a.m. | Exceed Product Update Open to all Network attendees, but with special focus for Exceed users, this session will provide an overview of recent Exceed releases and other Exceed developments. |
| 10:00 a.m. - 11:00 a.m. | Series II Product Update - Part I Open to all Network attendees, but with special focus for Series II users, this session will provide an overview of the latest Series II initiatives, highlight milestones from the past year and provide insight into CSC's latest quality initiatives. |
| 11:10 a.m. - 12:10 p.m. | Customer Spotlight - Kemper Hear firsthand from Kemper about the excitement surrounding the company's Exceed J implementation. |
| 12:10 p.m. - 1:15 p.m. | Lunch On Your Own |
| 12:10 p.m. - 1:15 p.m. | Innovation Tour |
| 1:15 p.m. - 5:00 p.m. | Customer Test Lab Open Open to all attendees, the Customer Test Lab will provide you with a hands-on opportunity to try out the latest CSC solutions. |
| 1:15 p.m. - 2:15 p.m. | Exceed Implementers Working Group - Part I
This session is for all Network attendees, especially Exceed users who are primarily program or project managers. The session will provide information on the Continuous Delivery methodology and provide helpful insight for many different Exceed implementations. Participants are encouraged to join in the discussion and share their company's experiences. |
| Going Beyond Basic Document Imaging and Workflow
This session will focus on how to bring increased visibility and intelligence into your operational processes. Learn how to leverage the next generation of business process management technology to improve organizational performance and enhance the customer experience. |
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| Series II Product Update - Part II
This is a continuation of the Series II Product Update Session - Part 1. Open to all Network attendees, but with special focus for Series II users, this session will provide an overview of recent Series II activities and provide insight into CSC's latest quality initiatives. |
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| Mobile Insurance - Taking Exceed and Series II to the Next Level CSC continues to introduce a wide range of mobile insurance solutions. This session will provide an overview of CSC's current and planned mobile capabilities, and it will cover ways mobile insurance can extend your systems, streamline processes and give mobile device users quick and easy access to vital policy administration and claims services. |
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| 2:15 p.m. - 2:45 p.m. | Afternoon Break in Atrium |
| 2:45 p.m. - 4:45 p.m. | Exceed Implementers Working Group - Part II This is a continuation of Part I. |
| 2:45 p.m. - 4:45 p.m. | It's Time to Start Putting Your Data to Use
Business intelligence means using data analytics to make business improvements. CSC has been investing heavily in new business intelligence solutions to help you more easily access your data and merge it with other insurance data to improve your analytics capability and business decision-making process. This session will review the latest trends in business intelligence and show you how CSC's Insurance Optics — integrating CSC's admin solutions and an insurance enterprise data warehouse —can help you attain your goals. |
| Total Claims Solution - Give Your Adjusters the Tools They Need Workloads are growing. Fraud is becoming an increasingly serious problem, along with rising costs for managing a wide range of outside vendors — from law firms to body shops. Join this session to learn more about how companies are meeting these challenges with CSC's industry-leading set of claims tools. Get a firsthand look at Legal Solutions Suite, Fraud Analytics Suite, Colossus and other CSC solutions. |
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| Series II - Personal Auto 28 Coverage Working Group For Series II users, this session will provide participants with the opportunity to see the PA 28 Coverage CDR and discuss usage by Series II companies and the potential impact. |
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| 5:00 p.m. - 6:30 p.m. | Welcome Reception at CSC |
tuesday, April 24, 2012
| 7:45 a.m. - 8:30 a.m. | Grab and Go Breakfast |
| 8:30 a.m. - 5:00 p.m. | Customer Test Lab Open Open to all attendees, the Customer Test Lab Open will provide you with a hands-on opportunity to try out the latest CSC solutions. |
| 8:30 a.m. - 9:30 a.m. | Exceed Architecture and Technical Working Group This session will focus on Exceed architecture and technical changes and explain how to leverage recent enhancements in day-to-day operations. CSC will also provide insight into future initiatives, strategy, and enhancements. |
| Exceed Billing & Collections Working Group - Part I This session will focus on Exceed Billing and explain how to take full advantage of recent enhancements in day-to-day operations. CSC will also provide insight into future initiatives, strategy and enhancements. |
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| Exceed Claims and Disbursement Working Group - Part I
This session will focus on Exceed Claims and Disbursements and explain how the most recent enhancements can improve day-to-day operations. CSC will also provide insight into future initiatives, strategy and enhancements. |
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| Exceed Policy Working Group - Part I This session will focus on Exceed Policy and provide information on how to leverage recent enhancements in ay-to-day operations. CSC will also provide insight into future initiatives, strategy and enhancements. |
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| Series II 24x7: Update This session is for all Series II users and will provide an update to the 24x7 enhancement that allows you to keep up Series II during your batch cycle. |
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| 9:30 a.m. - 10:00 a.m. | Morning Break in Atrium |
| 10:00 a.m. - 12:10 p.m. | Exceed Billing & Collections Working Group - Part II This session is a continuation of Part I. |
| Exceed Policy Working Group - Part II
This session is a continuation of Part I. |
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| Exceed Claims and Disbursement Working Group - Part II This session is a continuation of Part I. |
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| Exceed Architecture and Technical Roundtable - Part I This session is for Exceed Arcihtecture and Technical customer updates, Exceed Roadmap discussions, and other architectural and technical "hot" topics. |
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| Series II - Working Group - Two Term For Series II users, this session will provide an update on the Two Term Endorsement project and discuss usage by Series II companies and the potential impact of the project. |
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| 12:10 p.m. - 1:15 p.m. | Lunch On Your Own |
| 1:15 p.m. - 2:15 p.m. | Exceed Architecture and Technical Roundtable - Part II This session is a continuation of Part I. |
| Exceed Claims and Disbursement Working Group - Part III This session is a continuation of Part II. |
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| Exceed Client Working Group This session will focus on Exceed Client and explain how to leverage recent enhancements in day-to-day operations. CSC will also provide insight into future initiatives, strategy and enhancements. |
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| Exceed Financial Integrator and Contracts & Commissions Working Group This session will focus on Exceed Financial Integrator and Contracts and Commissions, and explain how to leverage recent enhancements in day-to-day operations. CSC will also provide insight into future initiatives, strategy and enhancements. |
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| Series II - CSC & Company Working Session This will be an open discussion on the current and future direction of Series II system. |
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| 2:15 p.m. - 2:45 p.m. | Afternoon Break in Atrium |
| 2:45 p.m. - 4:00 p.m. | Exceed Business Processor Working Group This session will focus on Exceed Business Processor and explain how to leverage recent enhancements in day-to-day operations. CSC will also provide insight into future initiatives, strategy and enhancements |
| Exceed Common Functions Working Group This session will focus on Exceed Common Functions and explain how to leverage recent enhancements in day-to-day operations. CSC will also provide insight into future initiatives, strategy, and enhancements. |
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| Series II - Real Time Processing Visioning This Series II Working Group will look at future uses/enhancements for Real Time Processing (RTP) in Series II system |
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| 2:45 p.m. - 5:00 p.m. | Exceed Architecture and Technical Roundtable - Part III This session is a continuation of Part II. |
| 4:10 p.m. - 5:00 p.m. | Series II and Exceed Print Working Group This session will focus on Series II and Exceed Print functionality and provide information on how to leverage recent enhancements in day-to-day operations. CSC will also provide insight into future initiatives, strategy and enhancements. |
| 6:30 p.m. - 9:30 p.m. | Dinner Event |
WEDNesday, April 25, 2012
| 7:45 a.m. - 8:30 a.m. | Grab and Go Breakfast |
| 8:30 a.m. - 5:00 p.m. | Customer Test Lab Open Open to all attendees, the Customer Test Lab will provide you with a hands-on opportunity to try out the latest CSC solutions. |
| 8:30 a.m. - 9:30 a.m. | UX Spotlight Learn more about the recent advancements, plans, and strategies surrounding the UX experience and what UX can do for you! |
| 9:30 a.m. - 10:00 a.m. | Morning Break in Atrium |
| 10:00 a.m. - 11:00 a.m. | Exceed Web Services Learn more about how Exceed Web Services can transform your business,. Find out who is doing what with which services, and hear plans for more! Join us and discuss how you plan to take advantage of Exceed Web Services, or learn more about the strategy. |
| 11:10 a.m. - 12:00 p.m. | Certificates Management Hear the latest updates and learn about the value this solution can offer your organization. |
| Quality Initiatives Update Get an update on the P&C Quality Initiatives, hear about the latest advancements in testing, the current data used to analyze quality, and what it all means to you. Discuss your recent experiences with quality initiatives, and help make the solutions better for the wider community. |
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| WiKonnecT Learn about the latest enhancements to WikonnecT and how these can add value to your day-to-day operations. |
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| 12:10 p.m. - 1:15 p.m. | Lunch On Your Own |
| 1:15 p.m. - 2:15 p.m. | Exceed Excitement To be announced |
| Series II - Customer Roundtable This session will provide a forum for companies to discuss current/future strategies with Series II. |
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| 2:15 p.m. - 2:45 p.m. | Afternoon Break & CSC Chorale in Atrium |
| 2:45 p.m. - 3:00 p.m. | Community Excitement To be announced |
| 3:10 p.m. - 4:00 p.m. | Exceed and Series II Closing Session In this final session, we'll talk about where we go from here. We'll answer any lingering questions you may have from any of the sessions and discuss how we can continue to build momentum for a successful year. |
