Agenda
Future Focus 2010 Schedule of Events
Sunday, September 12, 2010
6:00 p.m. |
- |
7:00 p.m. |
Welcome Reception |
Monday, September 13, 2010
7:00 a.m. |
- |
5:00 p.m. |
Connect Zone Open | ||
7:30 a.m. |
- |
9:00 a.m. |
Breakfast Executive Roundtables | ||
9:00 a.m. |
- |
9:30 a.m. |
Break | ||
9:30 a.m. |
- |
10:15 a.m. |
Ingenious, Passionate, Purposeful: Evolve the Way You Leverage Technology-Enabled Business Solutions to Deliver Value Brian Wallace, vice president, Solutions & Client Development, CSC |
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| 10:15 a.m. | - |
11:00 a.m. |
The Nature of Technology: What It Is and How It Evolves W. Brian Arthur, economist, Author of The Nature of Technology: What It Is and How It Evolves |
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11:00 a.m. |
- |
12:00 p.m. |
Strategic Leadership: Deliver What’s Possible…And Relevant Bill Pieroni, operations vice president, State Farm Insurance Company |
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| 12:00 p.m. | - |
1:00 p.m. |
Lunch | ||
| 1:00 p.m. | - |
2:00 p.m. |
Consumer of Tomorrow: Industry Innovation Debate/ Analyst Panel Kimberly Harris-Ferrante, vice present and analyst, Gartner Research; Karen Pauli, research director, TowerGroup; Mike Fitzgerald, senior analyst, Celent; Chad Hersh, principal, Novarica |
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| 2:00 p.m. | - |
2:30 p.m. |
Driving Customer Satisfaction Steve Crewdson, director of insurance practice, J.D. Power & Associates |
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| 2:30 p.m. | - |
3:00 p.m. |
Break | ||
| 3:00 p.m. | - |
3:30 p.m. |
Not if, But How - Tackling Your Growth Agenda Mike Scrudato, vice president of innovation, Munich Reinsurance America Inc. |
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| 3:30 p.m. | - |
4:00 p.m. |
Deliver Rapid Growth through U.S. Expansion Byung Hub Kum, Dongbu Insurance Company |
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| 4:00 p.m. | - |
4:30 p.m. |
This is the Future: CSC Partner Microsoft Shares a Vision into Insurance for Tomorrow Bill Hartnett, general manager of Financial Services Strategy and Solutions, Microsoft Corporation |
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| 6:00 p.m. | - |
7:00 p.m. |
Evening Reception |
Tuesday, September 14, 2010
7:00 a.m. |
- |
8:00 a.m. |
Continental Breakfast | ||
7:00 a.m. |
- |
8:00 a.m. |
Connect Zone Open | ||
8:00 a.m. |
- |
10:00 a.m. |
Connect Opening Session Jeffery Schwalk, president, Property & Casualty Insurance Division, CSC |
||
10:00 a.m. |
- |
10:30 a.m. |
Break | ||
10:00 a.m. |
- |
5:00 p.m. |
Connect Zone Open | ||
10:30 a.m. |
- |
11:30 a.m. |
Network Opening Sessions | ||
11:30 a.m. |
- |
12:45 p.m. |
Community Lunch | ||
12:45 p.m. |
- |
5:00 p.m. |
Future Focus Networking Events | ||
6:30 p.m. |
- |
10:00 p.m. |
Connect Awards Dinner |
Start your conference experience early on WikonnecT, CSC’s social networking site for the P&C Community! If you are not registered for WikonnecT, please request access at wikonnect@csc.com.


